At Emblem Luggage Pvt. Ltd., we understand that our customers are always on the move, and we strive to offer warranties that cover your wherever your travels take you. Our warranty is designed to protect your luggage both domestically and globally, giving you peace of mind.
The domestic warranty covers all Emblem Luggage products purchased and used within the country of purchase. Here's what you need to know.
[Duration e.g., 1 year/2 years/5 years] from the date of purchase.
Any defects in materials or workmanship, including zippers, handles, wheels and structural components under normal usage.
In the event of a defect, you can bring your luggage to any authorized Emblem service center within the country of purchase. Simply provide proof of purchase and the warranty card and our team will repair or replace the product as needed.
The global warranty covers any defects in materials and workmanship under normal usage, including issues with zippers, handles, wheels and other essential components.
You can seek assistance from Emblem Luggage's authorized service centers in multiple countries. To find the nearest service center, please visit our website or contact customer service.
Contact the nearest Emblem service center or authorized dealer. Present your Warranty card and proof of purchase. The service team will assess the damage and offer repair services or a replacement if the product is covered under the warranty.. If an authorized service center's not available in your current location, you may need to send the luggage to the nearest service center, and Emblem Luggage will assist with coordinating repairs.
Damages caused by airline handling or other transit damage. Cosmetic damages like scratches, dents, or color fading due to normal wear and tear, damage from improper use, including over packing or exposure to extreme conditions. Theft or loss of the luggage. Any modifications or repairs made by unauthorized personnel.
Shipping Costs: While the global Warranty ensures coverage across the world, shipping the product to and from the service center may incur additional costs if you are outside your home country.
In the event of any disputes, differences between the Parties hereto, shall be referred to arbitration shall be conducted in English language and the venue of such arbitration shall be Rajasthan India. The award of such arbitration shall be final and binding upon the Parties hereto.
Certain Emblem products come with a global warranty. To check if your luggage is covered, please refer to the product documentation, the label on the product, or visit our website. If your product qualifies for global warranty, it will be clearly indicated.
Email : support@emblemluggage.com
Phone: +91-9102039602
Website: www.emblemluggage.com
Repairs will be carried out at no cost to the customer if the defect is covered by the warranty. If repair is not possible, a replacement will be provided based on the availability of similar products.
Emblem Luggage Pvt. Ltd. offers a global warranty on select products, allowing customers to receive service and support no matter where they travel. The global warranty ensures that your luggage is protected even when you're away from your home country.
[Duration( e.g.,1 year/2 years/5 Years] from the dote of purchase.
